This is the real sequence - every screen, every step, with honest timings. Most owners finish in one sitting; we stay on the call until it's live.
Name, business name, phone, email. Pick a plan - the 7-day trial starts now and no card is asked. You land on your dashboard immediately.
2 minutesClick "Connect WhatsApp". Meta's official window opens, you confirm your business and number, done. Your existing WhatsApp Business app keeps working - nothing breaks.
5 minutes · official Meta flowThe setup wizard asks for your business type, then your services and prices, hours, and the questions customers always ask. Type it once; Vaani remembers forever.
10 minutes · guided wizardA built-in test chat lets you throw real questions at your receptionist before customers do. "Price yenna?" "Sunday open ah?" Fix anything by editing your knowledge base - no waiting for us.
3 minutes · unlimited test chatsOne switch. From this second, every incoming WhatsApp message gets an answer in under five seconds. You watch from the live dashboard and can jump into any chat any time.
1 click · reversible any timeAn actual day from a Coimbatore salon on the Pro plan. Names changed, numbers real.
| Time | What happened | Who handled it |
|---|---|---|
| 6:48 AM | "Today evening slot irukka?" - enquiry before the owner woke up | Vaani · booked 6:30 PM |
| 9:15 AM | 4 price questions, 1 location question while owner was with a client | Vaani · answered |
| 11:02 AM | Customer asked for a bridal package quote - above AI's price list | Owner · takeover 4 min |
| 1:40 PM | Reminder messages went to tomorrow's 6 appointments | Vaani · automatic |
| 4:22 PM | Reschedule request - moved Friday 4 PM to Saturday 11 AM | Vaani · rebooked |
| 8:55 PM | New customer from Instagram ad, asked everything, booked Sunday | Vaani · booked |
| 11:37 PM | "Nalaiki leave ah?" - answered, shop open as usual | Vaani · answered |
That day: 23 chats, 9 bookings, 4 minutes of the owner's time. Before Vaani, the same day meant two hours of typing and three customers lost to slow replies.
Three situations always reach a human - by design, not by failure.
The question isn't in your knowledge base. Vaani says "one moment, my owner will confirm" and pings you - instead of inventing something wrong.
You set the list: "complaint", "refund", "bulk", "wedding package". The second one appears, the chat is yours. Vaani summarizes what's happened so far so you don't scroll.
"Owner ah kudunga" is a perfectly reasonable request. Vaani hands over politely and stays quiet until you hand it back.
Start the trial, connect your number, and watch the first customer chat get answered before your tea cools.
Start free trial →